Terms

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Acceptance of Terms

By using this website or contacting Cycle Haven, you agree to these Terms and to any additional instructions given for a specific service request. If you do not agree, you should not use the website or submit a request.

Clause ledger

The following opening sections summarize the governing terms and direct readers to the corresponding source references.

01

Acceptance of Terms

By using this website or contacting Cycle Haven, you agree to these Terms and to any additional instructions given for a specific service request. If you do not agree, you should not use the website or submit a request.

02

Service Scope

Cycle Haven provides general bicycle servicing and repairs, including inspection, tune-up, brake adjustment, drivetrain service, and puncture or tyre repair. Any scope of work is confirmed after intake and mechanical inspection, and the final repair price is not fixed until the bicycle and components have been reviewed.

Clause 03

Payments and Parts

Payments may be accepted by card, bank transfer, or cash on collection, as applicable. Where parts or more extensive work are required, a deposit may be requested before work continues. Parts are ordered only after compatibility and price have been confirmed.

Reference WIPO
Clause 04

Estimates and Timing

Any estimate is based on the condition of the bicycle, the scope of work, and the availability of required parts. Completion times are indicative only and may change if inspection findings, parts availability, or customer approval affect the work. No same-day repair is promised unless it has been specifically confirmed.

Reference HCCH
Policy Terms

All website content, text, and other materials provided by Cycle Haven are protected by applicable intellectual property laws. You may not copy, reproduce, or use them for commercial purposes without prior written permission, except where permitted by law.

05 Clause

Intellectual Property

All website content, text, and other materials provided by Cycle Haven are protected by applicable intellectual property laws. You may not copy, reproduce, or use them for commercial purposes without prior written permission, except where permitted by law.

Reference EU Consumer Rights
06 Clause

Limitation of Liability

Services are provided with reasonable care and skill, but no result can be guaranteed for every bicycle, component, or riding condition. Cycle Haven is not responsible for pre-existing defects, hidden wear, or failures caused by misuse, improper maintenance, or conditions outside the workshop's control.

Reference EU Commission